Tradextra Limited – Privacy Policy

Our Privacy Policy sets out how Tradextra Ltd collects, uses and protects any personal information that you give us.  We will take all reasonable steps to ensure that your information is not disclosed to any unauthorised person or entity.

Information we collect –

  • Names
  • Contact Details
  • Account details to setup a credit account with us
  • Billing or purchase information
  • Unique identifiers such as drivers licence numbers to confirm your identity

This information is important to allow us to contact you and provide you with up-to-date information on your account.

We follow strict procedures when storing and using the information you have provided and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.

We collect this information in order to –

  • Respond to your enquiries and/or requests
  • Provide you with the goods and services you require
  • Set up and operate an account with us
  • Internal accounting and administration

We may use this information we collect to send marketing emails.  If at any stage you no longer wish to receive these notifications you may opt out by sending us an email.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.  If you would like a copy of your information, or to have it corrected please email [email protected] or phone us on 09 425 0235.

We do not sell, trade or share your personal information to others excepting should we need to share information with debt collection agencies in case of payment defaults, with legal advisers in case of legal issues or where we are required to do so by law.


Our website uses cookies.  Cookies are small pieces of information stored in a browser which stores them on your computer when you visit our website.  We use these cookies to improve user experience.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Credit Card Security

This website accepts credit card payments that are processed via certified 3rd party vendors that handle the security aspects of payment processing such as capturing the credit card numbers and processing the payment with the relevant banks.

Tradextra does not request Credit Card details from customers but if these details are provided to us access to this information is confidentially held by authorised management staff.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Site Access

This site is controlled and operated from New Zealand.  We make no representation or warranty that the material in this site is appropriate or available for use in other countries or that such material satisfies the laws of other countries.  If you choose to access this site from countries outside New Zealand, you do so of your own initiative.  You are responsible for ensuring that your access to this site is not illegal or prohibited and for compliance with applicable local laws.  You may not use or export the materials in this site in violation of New Zealand laws and regulations.